Who we are

Our website address is: https://www.allseenivf.com

At ​All Seen IVF Clinic, your privacy is our top priority. We are committed to protecting the personal and medical information you share with us during your fertility journey. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, date of birth, gender, contact details (phone, email, address), and emergency contacts.
  • Medical Information: Medical history, fertility treatments, test results, lab reports, and other health-related data necessary for IVF or fertility services.
  • Financial Information: Payment details, insurance information, and billing history.
  • Website & Online Data: IP address, cookies, browsing activity, and form submissions.

2. How We Use Your Information

Your information is used strictly to provide and improve our services:

  • To provide personalized fertility and IVF services.
  • To communicate with you regarding appointments, test results, treatment plans, and follow-ups.
  • To process payments and billing information.
  • To maintain compliance with medical, legal, and regulatory requirements.
  • To improve our website and services by analyzing user behavior and preferences.

3. How We Protect Your Information

We follow industry-standard practices to ensure the security and confidentiality of your information:

  • Secure storage of medical and personal records.
  • Restricted access to authorized staff only.
  • Use of encryption and secure channels for online communications.
  • Regular monitoring and updates to security systems to prevent unauthorized access.

4. Sharing of Information

We do not sell or rent your information to third parties. Information may only be shared in the following circumstances:

  • With medical professionals involved in your care.
  • With labs or diagnostic centers for tests and analysis.
  • As required by law or regulatory authorities.
  • With your explicit consent.

5. Your Rights

You have the right to:

  • Access your personal and medical information.
  • Request corrections to your records.
  • Request deletion of information where legally permissible.
  • Withdraw consent for data processing at any time, subject to legal and treatment obligations.

6. Cookies and Online Tracking

Our website may use cookies and analytics tools to enhance your browsing experience:

  • Cookies help remember preferences and improve navigation.
  • Analytics help us understand user behavior to improve our content and services.
  • You can disable cookies in your browser settings, but some features may not work properly.

7. Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices of these sites. Please review their privacy policies independently.

8. Changes to This Privacy Policy

We may update this policy periodically. The last updated date will be shown at the top of this page. Any changes will be posted on our website, and significant changes will be communicated directly to patients.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please get in touch with us:

​All Seen IVF Clinic


Address: ​ 923 5 Phraya Suren Rd, บางชัน Khlong Sam Wa, Bangkok 10510, Thailand

Phone:​  +66955936555

Email:​ info@allseenivf.com